Customer Service for Mobile Theme Store : How-To Topics
Your Downloads are Located by: My Account > Login > (on the left) My Downloadable Products > Click OTA link for your mobile os.
-Or-
After a completed order, check your email on your blackberry, see the Invoice email, click the Appropriate OTA link from the email, Login, and Complete the Download and Install.
- Shipping & Delivery
- Shipping and Delivery of your products is done online, instantly after purchase, all themes and apps are delivered OTA thats Over The Air, Direct to your handset, if you are having trouble please login to your account with your mobile handset and try your product deliver link again.
- Privacy & Security
- We will NOT sell or share your personal private information, we secure all data, and we do not process payments on our server, instead we use a secured 3rd party such as Paypal or Google Checkout for payment information, we only recieve a response from those respective party's as to weather or not the payment is confirmed.
- Returns & Replacements
- We will replace or fix any of our defective digital content and redeliver to the client the new download to satisfy technical issues, we cannot and will not be responsible for the overall health or activity or function of your specific mobile handsets, each user has different experiences based on handset model, service provider, and health of the Operating System on the handheld.
- Ordering
- Please order online using your mobile handset only, do not attempt to use a notebook, laptop or desktop PC to download OTA ( Over The Air ) links as this will result in an error of sorts and not accomplish the product results intended.
- Payment, Pricing & Promotions
- Payment and pricing terms are subject to change without notice at anytime.
- Viewing Orders & Downloading to Device or Computer
- You may view your orders, history or access downloads via your registered users control panel. So Go login to your control panel, or via the instant email, download OTA Link which is OVER THE AIR INSTALLATION, click that link with your handset, for Desktop Install SEE the FREE Desktop Software, Click Here, Then After Running the Software Click MY ACCOUNT, Login, and On the LEFT BOTTOM of Your CONTROL PANEL IS DOWNLOADABLE SOFTWARE, Click That and Download The Appropriate File for Your Phone.
- Updating Account Information
- Please keep your account up to date, and make sure your mobile hanset EMAIL ADDRESS and SMS or WIRELESS number is in your account to ensure proper delivery of orders, apps, themes, ringtones and other mobile content.
- Using the Desktop Access Software for Unlimited
- Simply Launch Your Desktop PC Theme Network Software, Browse and Choose Themes for Download, and Process the Download Order (USING Your SPECIALIZED COUPON Access Code), Upon Instant Order you will recieve an email or click the MY ACCOUNT and on the LEFT hand Side at the BOTTOM there is a DOWNLOADABLE PRODUCTS Button, Simply Click that and Choose the Type of Download, For Desktop Install and Customization Use the DESKTOP DOWNLOAD versions.
- Using the Mobile Access Cart for Unlimited
- Simply Launch Your Browser on your Blackberry Browser and Goto www.BlackberryThemesNow.com, Browse and Choose Themes for Download, and Process the Download Order (USING Your SPECIALIZED COUPON Access Code), Upon Instant Order you will recieve an email or click the MY ACCOUNT and on the LEFT hand Side at the BOTTOM there is a DOWNLOADABLE PRODUCTS Button, Simply Click that and Choose the Type of Download, For Desktop Install and Customization Use the DESKTOP DOWNLOAD versions.
- Free Mobile Theme Shop Access and Customization Software ( Free Download Now Click Here ) for Windows PC or Mac Running WINE.
- Desktop downloads require our specialized FREE software, that allows you to CUSTOMIZE our Designed themes and Zap them Directly to your mobile via the Cable, No Reboot Needed as like with the Blackberry Desktop Manager, ours Uses the Plazmic Rim Base Blackberry Theme Studio, which allows our users to Customize Every Aspect of Our Professional Themes Before Handset installation. Complete Video and How-To is Included With The Software.